Privacy Policy

Kashu Edutech ("we", "us", "our") operates this website to help students purchase discounted, authorized exam vouchers. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or enquiring about our services, you agree to the practices described here.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, phone number and email address submitted through our contact form or enquiry chat
• Details about the exam voucher you are enquiring about or purchasing
• Messages you send us via our contact form, email, or enquiry chat
• Basic technical information such as IP address and browser type, collected automatically for security and analytics purposes

We do not collect payment card details on this website. Payment for vouchers is arranged directly with our team via UPI, bank transfer, or other methods communicated during your enquiry.

2. How We Use Your Information

• To respond to your enquiry and confirm voucher availability and pricing
• To process and deliver your purchased exam voucher
• To communicate with you regarding your order via phone, email, or instant messaging
• To improve our website and the services we offer
• To comply with applicable legal and regulatory requirements

3. Instant Messaging Communication

When you contact us via instant messaging or chat, your phone number and message content are received through the relevant third-party messaging platform's infrastructure, subject to that platform's own privacy policy. We use this communication solely to assist with your enquiry and do not use it for unrelated marketing without your consent.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share limited information with:

• Exam bodies or their authorized platforms, where required to issue or verify your voucher
• Payment processors, solely to complete your transaction
• Government or regulatory authorities, where required by law

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your enquiry and transaction information for as long as necessary to fulfil the purposes described in this policy, and to comply with our legal and accounting obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal information held by us by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

8. Cookies

Our website may use minimal cookies or similar technologies required for basic functionality. We do not use invasive tracking or third-party advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: kashuedutech@gmail.com
• Phone: +91 90139 49973
• Address: GF, M-2, Plot No. A-61, Sector-16, Noida, Uttar Pradesh – 201301